This module features presentations from John Raffaele and Dave Hingsburger.

 

On successful completion of this module, you will be able to:

• Understand the importance of working with the people you support to prepare for risks that they might encounter in their everyday lives.

• Teach strategies and approaches to the people you support so that they will have the skills to take on risks.
• Describe the purpose of risk assessments and be able to conduct a basic assessment of risk.

Module Length: 32 Minutes

This module features presentations from Bernard Carabello, Dave Hingsburger, Steve Dymond, and Margaret Cushen.

 

On successful completion of this module, you will be able to:

• Define the different types of advocacy.

• Describe how you can help people to advocate for themself, and how you can advocate for people when they cannot.

Module Length: 35 Minutes

This module features presentations from David Pitonyak.

 

On successful completion of this module, you will be able to:

• Understand that all behavior is meaningful.

• See that difficult behaviors are "messages" that can tell us important things about a person and the quality of someone's life.

Module Length: 30 Minutes

This module features presentations from Marc Tumeinski, Beth Mount, Jack Pearpoint, and Gary Kent.

On successful completion of this module, you will be able to:

• Understand and articulate skills and attitudes that create great support.

• Describe how you can step into the shoes of the people you support.
• Explain how you can hold high and positive expectations for the people you support and for yourself.

Module Length: 34 Minutes

This module features presentations from Judith North.

On successful completion of this module, you will be able to:

• Explain what processing is.

• Describe the strengths and limitations of your own processing system.
• Gain insight and understanding into the experiences of people living with processing difference.
• Gain insight into the challenges of people living with processing difference in a world that is insufficiently aware and adapted to accommodate it.

Module Length: 31 Minutes

On successful completion of this module, you will be able to:

• Describe autism.

• Understand why autism is described as a spectrum.
• Understand what might and might not cause autism and how it is diagnosed.

Module Length: 26 Minutes

On successful completion of this module, you will be able to:

• Understand how confusing communication can be for people with autism.

• Explain some strategies to help people who have autism with communication.

Module Length: 24 Minutes

On successful completion of this module, you will be able to:

• Understand the social difficulties that people with autism have trying to be social.

• Understand the effects as well as the benefits that socialization has on people with autism.
• Learn new approaches in helping the people you support with autism be able to socialize and form friendships and relationships.

Module Length: 24 Minutes

This module features presentations from Amanda Cresswell, Louise Heatley, Monica Stannard, and Irene Tuffrey-Wijne.

 

Learning outcomes from this module:

• Describe what bad news is and explain the importance of people understanding and being part of the bad news in their lives.

• Explain the detrimental effects of hiding bad news from people.
• Use a variety of approaches and strategies to help people with different abilities through the process of preparing for and understanding bad news.
• Understand the different roles that you, other professionals and people in the person’s support network play in breaking bad news.

Module Length: 35 Minutes

This module features presentations from Amanda Cresswell, Louise Heatley, Monica Stannard, and Irene Tuffrey-Wijne.

 

On successful completion of this module you will be able to:

• Use a variety of approaches and strategies to help people with different abilities through the process of preparing for and understanding bad news.

• Understand the different ways that people may understand and express grief.

Module Length: 31 Minutes

This module features presentations from Amanda Cresswell, Louise Heatley, Monica Stannard, and Irene Tuffrey-Wijne.

 

On successful completion of this module you will be able to:

• Understand the different roles that you, other professionals and people in the person’s support network play in breaking bad news.

• Explain the support that you and other people in the person’s life might need in order to be able to manage feelings of loss and grief.

Module Length: 30 Minutes

This module features presentations from Amanda Cresswell, Louise Heatley, Monica Stannard, and Irene Tuffrey-Wijne.

 

On successful completion of this module, you will be able to:

• Use a variety of approaches and strategies to help people with different abilities through the process of preparing for and understanding bad news.

• Understand the different ways that people may understand and express grief.

Module Length: 28 Minutes

This module features presentations from Dave Hingsburger.

 

On successful completion of this module, you will be able to:

• Explain why we are not friends and we are not family.

Module Length: 20 Minutes

This module features presentations from Bev Ashman, Julie Beadle-Brown, and Margaret Cushen.

 

On successful completion of this module, you will be able to:

• Describe the importance of and difference between public and private places and spaces.

Module Length: 20 Minutes

This module features presentations from Dave Hingsburger.

 

On successful completion of this module, you will be able to:

• Understand the value in both public information and private information.

• Explain what private information is and the importance in keeping private information private.

Module Length: 28 Minutes

This module features presentations from Dave Hingsburger.

 

On successful completion of this module, you will be able to:

• Value the bodies of the people you support and know how to enable healthy, professional boundaries regarding touch.

• Explain why maximum privacy equals maximum dignity.

Module Length: 36 Minutes

This module features presentations from Dave Hingsburger.

 

On successful completion of this module, you will be able to:

• Explain what boundaries are and why they are important for you and the people you support.

• Understand that both boundaries and privacy are learned skills that need to be taught as well as respected.

Module Length: 33 Minutes

This module features presentations from Patti Scott, Jack Pearpoint, Tyrone Towers, and Doug Smith.

 

On successful completion of this module, you will be able to:

• Explain the benefits of a circle of support.

• Explain how a circle of support can be established.

Module Length: 34 Minutes

This module features presentations from Lynda Kahn, Simon Haywood and Dave Hingsburger.

 

On successful completion of this module, you will be able to:

• Recognize the different ways people can communicate, including without words.

• Understand your role in using the different forms of communication.

Module Length: 25 Minutes

On successful completion of this module, you will be able to:

• Describe a wide variety of the alternative and augmentative communication tools that are helpful to support and understand communication.

• Understand the importance of communication and the variety of ways we can communicate such as with words and noises and non-verbally with gestures and expressions.

Module Length: 22 Minutes

On successful completion of this module, you will be able to:

• Discuss the different factors that can affect people’s understanding of communication.

• Explain what you can do to make it easier for people to understand communication.

Module Length: 26 Minutes

On successful completion of this module, you will be able to:

• Define communication.

• Describe the personal, social, and physical barriers to communication and the potential impact of these barriers.

Module Length: 20 Minutes

This module features presentations from Kathie Snow.

 

On successful completion of this module, you will be able to:

• Understand what good communication is and why is it so important.

• Explain how you can use your role to support good communication.

Module Length: 42 Minutes

This module features presentations from Dave Hingsburger.

 

On successful completion of this module, you will be able to:

• Describe how easily "self" can be violated

• Understand why the people you support have a difficult time forming a strong sense of self.

Module Length: 30 Minutes

This module features presentations from Diana Kerr.

 

On successful completion of this module, you will be able to:

• Respond to the reality of the person with dementia with a calming and reassuring approach.

• Describe how to most effectively communicate with someone who has dementia.

Module Length: 26 Minutes

This module features presentations from Diana Kerr.

 

On successful completion of this module, you will be able to:

• Understand the benefits of and know how to best support the development of the individual’s life story.

Module Length: 25 Minutes

This module features presentations from Diana Kerr.

 

On successful completion of this module, you will be able to:

• Recognize and manage pain experienced by people with dementia

Module Length: 22 Minutes

This module features presentations from Diana Kerr.

 

On successful completion of this module, you will be able to:

• Apply a wide range of practical strategies that will support the environment of a person with dementia.

Module Length: 39 Minutes

This module features presentations from Diana Kerr.

 

On successful completion of this module, you will be able to:

• Explain what the term dementia means.

• Describe the different types of dementia.
• Understand how dementia affects people.
• Describe the changes in the brain that a person with dementia experiences and how these changes impact their reality.

Module Length: 38 Minutes

This module features presentations from Diana Kerr.

 

On successful completion of this module, you will be able to:

• Identify the early signs of dementia.

• Explain the importance of diagnosing dementia.

Module Length: 25 Minutes

This module features presentations from Dave Hingsburger, Karyn Harvey, and Roger Ramsukh.

 

On successful completion of this module, you will be able to:

• Support people with equal support, equal care and equal respect.

• Recognize that every person is unique and respect each person’s differences.
• Understand the ignorance and prejudice that comes from the societal myths about disability.
• Understand how you’re presence in the community shapes the understanding, respect, and value the general public has for the people you support.

Module Length: 28 Minutes

This module features presentations from Charles Archer and Roger Ramsukh.

 

On successful completion of this module, you will be able to:

• Understand the importance in starting to have conversations about race to break down barriers that exist amongst races.

• Describe a range of strategies to manage personal attacks and discrimination.

Module Length: 42 Minutes

This module features presentations from Karyn Harvey.

On successful completion of this module, you will be able to:

• Help people to define who they are, how they lead their lives and what they need to be safe.

• Explain how women with disabilities are often overlooked and unrepresented.
• Understand and give examples of courageous woman with disabilities that have had to fight hard to find their voice.
• Appreciate the importance of women in finding the strength to speak out, assert themselves and ultimately change their situation.

Module Length: 25 Minutes

This module features presentations from Dave Hingsburger and Karyn Harvey.

 

On successful completion of this module, you will be able to:

• Understand the importance of supporting people with respect and dignity, regardless of your opinions and beliefs.

• Understand that your role as a professional has boundaries, the most important being the boundary between you and what you think and who the person with the disability is and what they think.
• Take time to be self reflective and hence a more self aware direct support professional.

Module Length: 22 Minutes

This module features presentations from Dave Hingsburger.

 

On successful completion of this module, you will be able to:

• Understand the difference between your opinions, your beliefs and your responsibilities.

• Realize that all people have the right to feel safe at work.
• Understand that no one has the right to tell anyone how they should think or what they should believe.

Module Length: 20 Minutes

On successful completion of this module, you will be able to:

• Understand the physical, emotional, and learning characteristics that are common in people with Down syndrome.

• Dispel some of the most common myths and stereotypes people with Down syndrome face.

Module Length: 20 Minutes

On successful completion of this module, you will be able to:

• Understand what down syndrome is and what causes it to occur.

• Explain how people with Down syndrome are more alike everyone else in society than different.

Module Length: 20 Minutes

On successful completion of this module, you will be able to:

• Understand the challenges people have communicating.

• Explain the different ways people might communicate with others.
• Describe the possible purpose of “self-talk.”

Module Length: 20 Minutes

On successful completion of this module, you will be able to:

• Understand the learning characteristics that are common in people with Down syndrome.

• Explain strategies that can best support the learning needs of those you support.

Module Length: 20 Minutes

On successful completion of this module, you will be able to:

• Understand a range of specific health conditions and how they affect people with Down syndrome.

• Explain how people with Down syndrome can use diet and exercise to lead a healthier life.

Module Length: 20 Minutes

On successful completion of this module, you will be able to:

• Describe the significance of the "discovery" process within customized employment.

• Explain how the discovery process identifies individual skills, interests, and conditions necessary for success in the workforce.
• Identify the key steps involved in the discovery process, including initial assessments, gathering information, and developing comprehensive vocational profiles.
• Understand the importance of utilizing positive language and focusing on strengths rather than weaknesses in creating vocational profiles, fostering a more supportive and inclusive employment environment.
• Recognize the value on finding job environments that align with the individual's unique conditions for success, rather than focusing solely on traditional notions of job readiness.
• Explain the importance of collaboration among stakeholders to ensure a suitable job match for the individual.

Module Length: 39 Minutes

On successful completion of this module, you will be able to:

• Understand how job development can help people to find paid employment by tailoring job roles to their skills and the needs of employers.

• Explain the importance of the discovery process, creating a vocational profile, and developing a visual resume in forming a strong foundation for customized job development.
• Explore effective strategies for engaging potential employers.
• Recognize the benefits and high success rates of customized employment.

Module Length: 30 Minutes

This module features presentations from Louise Heatley, Sue Marsden, Richard Keagan-Bull, and Jean Willson.

On successful completion of this module, you will be able to:

• Learn how and what to say when someone you support is dying and needs end of life care.

• Understand the role that cultural and religious ideals play in end of life care.

Module Length: 38 Minutes

This module features presentations from Richard Keagan-Bull, Gary Kent and Jean Willson.

On successful completion of this module, you will be able to:

• Understand the grieving process and how it affects people.

• Learn new ways to look after yourself and others through bereavement.

Module Length: 34 Minutes

This module features presentations from Louise Heatley, Irene Tuffrey Wijne and Jean Willson.

On successful completion of this module, you will be able to:

• Support people at the end of their lives.

• Recognize the physical changes that occur when someone is approaching death.

Module Length: 32 Minutes

This module features presentations from Louise Heatley, Sue Marsden, Irene Tuffrey Wijne, and Jean Willson.

On successful completion of this module, you will be able to:

• Understand what end of life care is and what your role is when someone reaches the end of their life.

• Distinguish between supporting someone with how they want to die and how they want to live.

Module Length: 44 Minutes

This module features presentations from Elizabeth McWilliam and Marsha Wilson.

 

On successful completion of this module, you will be able to:

• Describe and understand how to successfully support people who have FASD with their daily routines.

• Understand a range of accommodations that may make it easier for the person you support to manage with their daily routine.

Module Length: 31 Minutes

This module features presentations from Christine Lilley and Myles Himmelreich.

 

On successful completion of this module, you will be able to:

• Explain what Fetal Alcohol Spectrum Disorder is and how it affects the brain.

• Understand the differences and difficulties that people with FASD experience.

Module Length: 27 Minutes

This module features presentations from Myles Himmelreich, Elizabeth McWilliams and Marsha Wilson.

 

On successful completion of this module, you will be able to:

• Explain what successful support means for people with Fetal Alcohol Spectrum Disorder (FASD).

Module Length: 35 Minutes

This module features presentations from Myles Himmelreich, Christine Lilley and Elizabeth McWilliams.

 

On successful completion of this module, you will be able to:

• Describe and implement a wide range of practical approaches to successfully support people who have FASD.

Module Length: 22 Minutes

This module features presentations from Beth Mount, Patti Scott and Margaret Cushen.

 

On successful completion of this module, you will be able to:

• Describe a range of approaches and strategies that can be applied to help people find and build a community

• Help people to find and build their presence in their community

Module Length: 37 Minutes

This module features presentations from Beth Mount, Jack Pearpoint and Margaret Cushen.

 

On successful completion of this module, you will be able to:

• Define and explain the importance of friendships.

• Describe a range of approaches and strategies that can help people find and build friendships and community.

Module Length: 27 Minutes

This module features presentations from Beth Mount, Marc Tumeinski and Lynda Kahn.

 

On successful completion of this module, you will be able to:

• Define John O'Brien's five valued experiences

• Explain how the five valued experiences can support a good and meaningful life.

Module Length: 40 Minutes

This module features presentations from Dave Hasbury and Dave Hingsburger.

 

On successful completion of this module, you will be able to:

• Detail the potential challenges that you may face when helping people to find friendships

• Explain how you can help the people you support to tackle negative and discriminatory attitudes

Module Length: 32 Minutes

This module was written by Christine Towers and features presentations from Christine Towers, Ian Davies, Rita Arnett, Gina Brelesky, Seth Keller, and Gary Kent.

On successful completion of this module, you will be able to:

• Understand how you can support people to age well through keeping friendships and connections and adapting their lifestyle.

• Help people to cope with challenges and difficulties they may face, particularly as they become frailer and lose some independence.

Module Length: 50 Minutes

This module was written by Christine Towers and features presentations from Christine Towers, Ian Davies, Rita Arnett and Gina Brelesky.

On successful completion of this module, you will be able to:

• Understand the changes the people you support may experience as they grow older, and how this may affect their emotional well-being.

Module Length: 37 Minutes

This module was written by Christine Towers and features presentations from Rita Arnett and Seth Keller.

On successful completion of this module, you will be able to:

• Understand how you can support people to age well through staying healthy.

Module Length: 30 Minutes

This module features presentations from Clara Berg, Evelyn Perez and Janis Swindlehurst.

 

On successful completion of this module, you will be able to:

• Understand the difficulties that families may have as they transition into services.

• Learn how to work together with families to alleviate the difficulties they may experience as they begin to use services.

Module Length: 23 Minutes

This module features presentations from Simon Duffy, Steve Dymond, Lynda Kahn and Dave Hingsburger.

 

On successful completion of this module, you will be able to:

• Explain how you can help people to make good decisions.

• Implement practical strategies for helping the people you support stay in control while remaining safe.
• Help the people you support the learn self-advocacy as a powerful way of taking control of their life.

Module Length: 29 Minutes

 

On successful completion of this module, you will be able to:

• Explain what it means to have control of your support funding.

• Understand the different ways that someone may be able to use their funding.
• Describe how people can use their funding to have more choice and control in their life.
• Describe how funding and hours can be used flexibly.

Module Length: 48 Minutes

On successful completion of this module, you will be able to:

• Understand what HIPAA is and how you and the people you support are protected under HIPAA laws.

• Understand why HIPAA is important for you and the person you support.
• Recognize how to follow HIPAA guidelines when you are responsible for someone else’s personal and private information and understand the consequences of failing to comply.

Module Length: 24 Minutes

This module features presentations from Janis Swindlehurst, Maria Hodermarska, and Clara Berg.

 

On successful completion of this module, you will be able to:

• Understand the importance of communication in developing a positive and trusting relationship with families of the people you support.

• Learn different strategies to improve how you communicate with families.

Module Length: 27 Minutes

This module features presentations from Lizzie Emeh, Sarah Gordy, and Shuan Webster.

 

On successful completion of this module, you will be able to:

• Explain the importance of shattering stereotypes of disability by highlighting talents and focusing on ability, rather than disability.

• Explain the importance of friends and family support in ensuring that everyday care and support is the best it can be to help people with disabilities to reach their goals.
• Understand that failing to acknowledge the existence of success and ambition in the lives of people with disabilities means that not only do our communities end up less interesting and diverse, we deny the fact that disabled people are human too.

Module Length: 25 Minutes

This module features presentations from Joseph Macbeth and Dave Hingsburger.

 

On successful completion of this module, you will be able to:

• Explain how people can maintain the friendships they have in their lives.

• Understand the importance of reciprocity in building and maintaining friendships.

Module Length: 37 Minutes

This module features presentations from John Raffaele and Janice Bartley.

 

On successful completion of this module, you will be able to:

• Explain why paperwork is people work.

• Focus on the person instead of just the documentation.

Module Length: 18 Minutes

This module was written by Yona Lunsky and features presentations from Yona Lunsky,Amanda Sawyer, Heather Hermans and Christine Burke.

On successful completion of this module, you will be able to:

• Apply various tools and approaches to help determine what might be contributing to a mental health difficulty.

Module Length: 47 Minutes

This module was written by Yona Lunsky and features presentations from  Shineeca Mcleod and Victor Pereira.

On successful completion of this module, you will be able to:

• Identify the most common forms of psychiatric disorders.

Module Length: 30 Minutes

This module was written by Yona Lunsky and features presentations from Yona Lunsky, Shineeca Mcleod, Amanda Sawyer and Heather Hermans.

On successful completion of this module, you will be able to:

• Understand the different treatment options for someone who has a mental health illness.

• Help people to develop better ways to cope with difficult situations and emotions.
• Offer guidance on how to help people you support before, during and after they visit a hospital.

Module Length: 45 Minutes

This module was written by Yona Lunsky and features presentations from Yona Lunsky and Christine Burke.

On successful completion of this module, you will be able to:

• Understand what mental health means and the factors that contribute to good mental health.

Module Length: 30 Minutes

This module was written by Yona Lunsky and features presentations from Dr Mike Evans ,Yona Lunsky, Victor Pereira, Patricia Charlesworth and Richard Lawrence.

On successful completion of this module, you will be able to:

• Protect and promote the mental health of both you and the people you support.

Module Length: 32 Minutes

This module features presentations from David Pitonyak.

 

On successful completion of this module, you will be able to:

• Understand the behavior that people exhibit.

• Explain how you can help people develop a positive identity.
• Explain some things you can do to help people to have more choice and control in their lives.

Module Length: 44 Minutes

This module features songs from Peter Leidy, Michael Steinbruck and Mike Bonikowski.

 

On successful completion of this module, you will be able to:

• Describe the power of inclusion.

• Explain the importance of home and what it means to be in control of that space.
• Understand why professionals should not control people’s lives.
• Explore what it means to provide great support.

Module Length: 38 Minutes

This module features songs from Karyn Harvey, Joseph Macbeth, David Pitonyak, Diana McCourt and Dave Hingsburger.

 

On successful completion of this module, you will be able to:

• Better understand the needs of the people you support, their families, and your role in their lives.

• Understand the importance of control as it relates to supporting people to make their own decisions.

   

   

   

Module Length: 44 Minutes

This module features presentations from John Raffaele and Janice Bartley.

 

On successful completion of this module, you will be able to:

• Describe and apply the concept and process of documenting with people, known as partnership documentation

• Be able to explain the person-centered approach of writing with people instead of for them.

Module Length: 38 Minutes

This module features presentations from Beth Mount, Sam Sly, and Gary Kent.

 

On successful completion of this module, you will be able to:

• Understand the key principles and best practices that underpin person-centered planning.

• Describe the common misconceptions about person-centered planning.

Module Length: 36 Minutes

This module features presentations from Jack Pearpoint.

 

On successful completion of this module, you will be able to:

• Describe what makes an effective person-centered planning meeting. 

• Explain how to support someone through their planning meeting
• Understand how you can help people to control their own meeting

Module Length: 36 Minutes

This module features presentations from Beth Mount, David Hasbury, Jack Pearpoint and Simon Duffy.

 

On successful completion of this module, you will be able to:

• Define what person-centered approach, thinking and planning mean

• Define the medical and social models of disability
• Explain the difference between a system-centered and a person-centered approach
• Clarify the key principles associated with person-centered practice

Module Length: 34 Minutes

This module features presentations from Bev Ashman, Julie Beadle-Brown, and Margaret Cushen.

 

On successful completion of this module, you will be able to:

• Define what person-centered thinking means.

• Apply a range of person-centered thinking tools to your practice.

Module Length: 32 Minutes

This module features presentations from Dave Hingsburger.

 

On successful completion of this module, you will be able to:

• Understand the importance of allowing people to be in control.

• Understand what parallel talk is and how it can be used to seek permission.

Module Length: 45 Minutes

This module is written by and features presentations from Dave Hingsburger.

On successful completion of this module, you will be able to:

• Explain how to create and the purpose of a protocol for personal care.

Module Length: 27 Minutes

This module is written by and features presentations from Dave Hingsburger.

On successful completion of this module, you will be able to:

• Provide assistance from the perspective of the person you support that is sensitive, calm, respectful, private and patient.

• Help people to be to make choices and be in control even when they do not communicate by using words.

Module Length: 25 Minutes

This module is written by and features presentations from Dave Hingsburger.

On successful completion of this module, you will be able to:

• Understand the importance of routines when it comes to giving personal and intimate care.

• Provide assistance from the perspective of the person you support that is sensitive, calm, respectful, private and patient.

Module Length: 24 Minutes

This module is written by and features presentations from Dave Hingsburger.

On successful completion of this module, you will be able to:

• Understand the difference between personal and intimate care.

• Provide assistance from the perspective of the person you support that is sensitive, calm, respectful, private and patient.

Module Length: 20 Minutes

This module features presentations from John Raffaele.

 

On successful completion of this module, you will be able to:

• Explain what constitutes unprofessional documentation

• Understand the importance of and be able to apply practical strategies to ensure legible, accurate, respectful, concise, confidential and meaningful documentation
• Appreciate documentation as a competency and a skill

Module Length: 42 Minutes

This module features presentations from Bernard Carabello.

On successful completion of this module, you will be able to:

• Explain the potential consequences of disregarding people’s rights.

Module Length: 21 Minutes

This module features presentations from Simon Duffy and Gary Kent.

 

On successful completion of this module, you will be able to:

• Explain what rights are and why they are important.

• Define some of the most important rights for the people we support

Module Length: 36 Minutes

This module features presentations from Gary Kent, Dave Hingsburger and Simon Duffy.

 

On successful completion of this module, you will be able to:

• Detail how, why, and in what circumstances rights may be limited or taken away.

• Explain how rights interact with responsibilities, decision-making, risk, power, and control.

Module Length: 23 Minutes

This module features presentations from Clara Berg, Evelyn Perez, and Malia Windrow-Carlotto.

 

On successful completion of this module, you will be able to:

• Explain how factors in the household such as finances, cultural diversity and medical issues can add stress to an already difficult situation.

• Recognize the importance of your role while understanding that you can never know what it is truly like to be a family member of someone with a disability.

Module Length: 30 Minutes

This module features presentations from Marc Tumeinski, Beth Mount and Gary Kent.

 

On successful completion of this module, you will be able to:

• Describe the “good things in life” and associated valued social roles with examples, and also explain how they are linked.

• Explain the wounds that people experience and how they affect people

Module Length: 35 Minutes

This module features presentations from Marc Tumeinski, Sam Sly and Dave Hingsburger.

 

On successful completion of this module, you will be able to:

• Explain how an intellectual disability can impact the person’s life

• Describe a range of experiences that impact the person's life including segregation, congregation, negative perception and treatment, social devaluation, loneliness, poor health, poverty and abuse
• Explain the importance of the person's history and the involvement of their family

Module Length: 38 Minutes

This module features presentations from Kate Fulton.

On successful completion of this module, you will be able to:

• Describe how to be present in the relationships you have with the people and families you support.

• Understand your intentions and explore the intentions of the people you support.

Module Length: 28 Minutes

This module features presentations from Simon Duffy, Patti Scott, Bernard Carabello and Dave Hasbury.

 

On successful completion of this module, you will be able to:

• Explain why being in control is important to everyone.

• Define control and what it means in people’s lives.

Module Length: 26 Minutes

On successful completion of this module, you will be able to:

• Explain how your beliefs shape what you see, how you behave, and the outcomes and quality of experiences.

• Define the benefits and appropriate application of a positive approach.
• Understand how to help people challenge what is possible.

Module Length: 37 Minutes

This module features presentations from Doreen Kelly.

 

On successful completion of this module, you will be able to:

• Define difficult behavior.

• Explain the individual and environmental characteristics that may cause difficult behavior.
• Provide a broad overview of the difficult behavior you may encounter.
• Explain the traditional and more modern approaches to difficult behavior.

Module Length: 29 Minutes

This module features presentations from Clara Berg, Janis Swindlehurst, and Diana McCourt.

 

On successful completion of this module, you will be able to:

• Understand the perspectives and experiences of families.

• Recognize the advantages and disadvantages of a support worker’s perspective.

Module Length: 27 Minutes